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Business Process Analyst

We have been a leading figure in publishing for more than 500 years. We have always been a forward-looking organization, maximizing the technology for the day, but the digital revolution is bringing enormous change, fast. That same spirit of adventure and entrepreneurialism is critical to our future success. In a fast changing publishing landscape, OUP welcomes the inquisitive, the inventive, and the ambitious; people who challenge the conventional, and pioneer the possible.

About the Role

The is an exciting time to join our newly created Inventory Centre of Excellence team, you’ll have the opportunity to really make this role your own, improve processes and influence at a time of change. You’ll be responsible for identifying, reviewing, analysing, and evaluating processes, systems and user needs to meet and/or exceed performance goals in a cost-effective manner. You’ll be involved with cutting edge technology and have a primary focus on OUP’s Print on Demand (POD) program.

Key responsibilities include:

  • Identifying performance discrepancies in the workflows and propose solutions
  • Support in the execution the POD, Auto-Replenishment and Auto-Ordering
  • Defining, revising and streamlining documents
  • Outline cost-effective production processes
  • Formulate plans to resolve production process inefficiencies and makes recommendations
  • Ensuring performance indicators are developed and monitored, with recommendations for areas of potential improvement
  • Assisting with driving suppliers toward open standard, reliable, scalable, and more cost-effective processes.
  • Reviewing the use of forecasting systems and methodologies, for the benefit of supplier capacity performance
  • Supporting the design and implementation of pilot programs, projects and policies

We are currently operating a hybrid working policy and we expect this role to require 2 days a week working from the office. 

About You

You’ll be a pro-active individual passionate about continuous improvement with the following:


  • Strong communication skills with the ability to speak with people at all levels, be able to influence and bring your audience with you ‘along the journey’
  • Demonstrable experience in process analysis and inventory forecasting with an understanding of their financial and operational impacts
  • Experience working cross functionally
  • Working knowledge of demand planning software (or similar software)


  • Sector experience in either publishing, retail, customer goods or manufacturing
  • Knowledge of SAP APO and/or IBP
  • Previous experience in a similar role within supply chain.


We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. 

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. 

Please see our Rewards and Recognition page for more information.


Please contact with any queries relating to this role. 

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

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OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK, OX2 6DP
  • Division:
    Technology and Operations
  • Closing Date:
    21 August 2022
  • Salary:
    Dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Postcode:
    OX2 6DP
  • Full Time / Part Time:
    Full Time
  • Ref:

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