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Content Operations Specialist

Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission.

About the Role

Our Platforms and Content Operations team are seeking a Content Operations Specialist who will manage the preparation, conversion, loading, QA and publication of digital content for assigned products, ensuring appropriate quality standards and schedules are met. Also, contribute to the planning and delivery of new digital content production methods, including the provision of support materials and training to business users. This is a really exciting opportunity for someone who has a keen interest in building content for our platforms.


Responsibilities include:

  • Manage the production of assigned product content for EDUK digital platforms, including configuration, upload, amends and publication, to agreed standards and timescales in order to meet the publishing objectives of the division.
  • Ensuring that all assigned product build and release tasks are completed to agreed quality and timescales
  • Support and train users of OE’s tools and processes, including creating and maintaining support materials, so that users can create and test products according to agreed processes and timescales.
  • Carry out quality assurance work and functional testing in accordance with test scripts and report issues in the bug-tracking system
  • Carry out technical problem-solving to include XML, HTML, CSS, JavaScript or other syntax manipulation

NB. Please be advised that the application phase may close earlier than advertised. Do submit  your application as soon as possible

About You

The successful candidate will require the following:

  • Experience of CMS data entry and metadata concepts
  • Good understanding of XML, HTML, CSS, JavaScript and web diagnostics
  • Experience of using audio, image and video manipulation software
  • Experience of carrying out functional testing on software
  • Good communication skills, verbal and written


  • Knowledge of digital content data models, schemas and standards
  • Experience of working in cross-functional teams using agile delivery
  • Experience of working in a digital publishing environment
  • Experience in editorial work


We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support remote working, dependent on role. We also have an on-site gym with subsidised membership fees and a great variety of active employee networks and societies. 

We help make your money go further by contributing to your pension up to 11%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. 

Please see our Rewards and Recognition page for more information.


Please contact should you have any queries.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

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OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK
  • Division:
  • Department:
    Oxford Education Central Management
  • Closing Date:
    27 January 2021
  • Salary:
    Dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Full Time / Part Time:
    Full Time
  • Ref:

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