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JOB VACANCY

System Strategy Analyst

We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have global impact.

About the Role

As our new System Strategy Analyst, known internally as Enabling Systems Strategy Analyst, you will support the Enabling Systems Strategy Lead and Managers in the day-to-day management of one or more enabling systems, managing the interface between the business and technology teams. You will support the business in system change and development, working closely with Technology teams to triage bugs and issues, manage small change, develop and deliver training and systems documentation, and support the business in its use of systems and data.

This is a varied role that is ideally suited to someone with a background in Business Analysis or Project Administration, who is confident investigating and documenting business requirements.  You should be resourceful, organised and a good problem solver, as well as a good communicator with an aptitude for learning.

Duties of the role will include:

  • Supporting Enabling Systems Strategy Lead and Managers as required through the value stream process, working with Technology teams to prioritise and deliver system development and changes.
  • Developing system requirements with key stakeholders from the business, ensuring that what the business needs is understood and documented.
  • Supporting users with How do I? and process queries.
  • Writing and maintaining high quality systems documentation, and training materials as required.
  • Planning and coordinating user acceptance testing. Analyse test results, raise issues, and track resolution.
  • Supporting business change in relation to systems and processes, including projects and programmes as required.
  • Supporting key user and end user training, and the ability of users to utilise the application most effectively, working with Enabling Systems Training Lead on agreed templates and formats.
  • Work with the business to identify and implement opportunities for innovation and continuous improvement, to improve business effectiveness, and user experience, working towards the Simplify goal for aligning systems across OUP.

We operate a hybrid working policy and expect this role to require no more than 1 day per week in the Oxford office, however a less frequent arrangement can be considered.

About You

You will have:

  • The ability to multi-task effectively and adapt well to the fast pace of change in the organisation
  • Demonstrable analytical skills, subject matter expertise, and business knowledge
  • Knowledge of system development lifecycle, and best practice for system change management
  • Experience of working in a matrix organisation
  • Experience of working in publishing or a similar industry in a relevant role is desirable
  • Some knowledge of business analysis and development methodologies, particularly Agile development

Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. 

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. 

Please see our Rewards and Recognition page for more information.

Queries

Please contact grace.mcfadyen@oup.com with any queries relating to this role. 

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.


 
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Location
OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK, OX2 6DP
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  • Division:
    Technology and Operations
  • Department:
    Enabling Strategy Systems Group
  • Closing Date:
    5 June 2022
  • Salary:
    In the region of £30,000 dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Postcode:
    OX2 6DP
  • Full Time / Part Time:
    Full Time
  • Ref:
    3084
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