We are seeking an experienced Business Analyst to join our vibrant Back Office Portfolio Delivery team in the Group Technology function. The Business Analyst will play a crucial role in understanding business requirements and processes, gathering information, delivering analysis, and resolving problems within various projects and programs.
The role will drive the requirements elicitation process, ensuring appropriate stakeholder input. They are responsible for clear, testable, prioritised requirements to improve processes and technology systems with the aim of reducing costs, enhancing sustainability, and realising potential business benefits. They obtain formal agreement from a large and diverse range of potentially senior stakeholders for scope and requirements, as well a baseline for which delivery of a solution can commence. As an integral member of a project team, they support and are involved in delivering viable improvement for technology systems, information management, business processes and organisational change.
The business analyst works within the Portfolio Planning and Delivery Department, Enterprise Technology Services (ETS). Enterprise Technology Services (ETS) is responsible for the delivery of IT Services needed to run the Press, including Infrastructure, End User Services & Enterprise Applications.
The Portfolio Planning and Delivery function works closely with business and technology stakeholders to understand business needs, prioritise demand and ensure the successful delivery of outcomes via committed programmes or projects.
Key responsibilities in this role will include:
Produce high quality project deliverables by selecting and applying appropriate business analysis methods and standards to:
Lead / facilitate investigations and decision making, ensuring that the views of stakeholders are considered, verified, and validated.
Elicit and document testable requirements and processes from business and technology stakeholders. Resolve conflicts to obtain agreement on the requirements and ensure appropriate prioritisation is applied to meet the business objectives.
Inform and help stakeholders understand the potential contribution by technology.
Collaborate on the detailed design of solutions with Enterprise/Solution Architects ensuring they meet the requirements and needs of the business
Support the development of domain level business architectures and business processes
Identify and raise risks, issues and change impacting the requirements and project plans. Facilitate mitigation as required
Support the implementation of solutions – checking the solution is not deviating from the business requirements
Comply with and contribute to team business analysis tools, standards, and practices
Build collaborative relationships with colleagues in both Technology and business divisions
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
To be successful in this role, you will ideally have/be:
Successful track record of delivering high quality business analysis on projects in a complex geographical / functional matrix organisation, utilising recognised tools and techniques
Familiar with working in a global organisation using in-sourced and out-sourced services
Experience of working on both PRINCE2 and Agile delivery projects
Practices attentive and active listening, and can accurately restate the opinions of others without bias
Can quickly find common ground and solve problems in a proactive manner, ensuring all stakeholders are considered and engaged. Is seen as a team player, co-operative, encourages collaboration, and can easily gain the trust and support of peers
The ability to understand business (industry, company, and products) and technical concepts quickly, learn new skills and acquire knowledge
Dedicated to providing high quality business analysis deliverables that meet the needs of internal and external stakeholders
Eager to learn, and committed to continuous improvement to ensure the most efficient and effective way of working
Can communicate, write clearly and succinctly in a variety of communication settings and styles, can share a message in a way that has the desired effect
Comfortable working alone on a tough assignment. Not to avoid personal responsibility, can be counted on, and is willing to be the only champion for an idea or position.
Comfortable collaborating, brainstorming, and working within a team
Adept at sharing the creative ideas of others and has good judgement about which creative ideas and suggestions will work. Can share and project how potential ideas may work in the marketplace
Accurately work out length and difficulty of business analysis tasks, objectives, and goals. Develop a business analysis approach, working out appropriate deliverables, tasks, and duration to add to a central project plan.
Quickly identify and communicate problems and roadblocks to successful business analysis
Use rigorous logic and methods to solve difficult problems with effective solutions, looking beyond the obvious and not stopping at the first answer
Widely trusted, seen as a direct and truthful individual that can present the unvarnished truth in an appropriate and helpful manner. Able to keep confidences, admit mistakes and doesn’t misrepresent themself for personal gain
Relevant professional business analysis qualifications e.g. BCS, IIBA (desirable)
Publishing industry experience in both physical print and digital solutions (desirable)
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
Please see our Rewards and Recognition page for more information.
Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
