The Privacy Co-ordinator will work on case-managing requests from individuals wishing to exercise their data protection rights, principally subject access requests, opt outs and deletion requests. The role will also take day to day responsibility for monitoring, managing, triaging and responding to emails into the shared team mailbox. The role will also be required to support with gathering metrics into a Power BI dashboard.
Key responsibilities:
Managing the Privacy and Data Protection Team email inbox and triaging enquiries to ensure they are prioritised appropriately and resolved wither by responding directly, directing to another appropriate internal resources, or escalating to another member of the Privacy team.
Coordinate the investigation and resolution of data protection queries and complaints, and freedom of information requests
Ensure individuals’ data protection rights are satisfied in compliance with data protection laws, including rights to information, of access, to rectification and to erasure
Ensure that all data is handled in the correct manner when dealing with individuals’ exercising their data protection rights
Work with internal stakeholders (including technology, platform, sales and marketing teams) to co-ordinate the timely identification, extraction, redaction, deletion of personal data as required
Work with internal stakeholders (including technology and cyber/information security teams) to co-ordinate the timely identification, reporting, logging, investigation and resolution of personal data breaches.
Capture and collate statistical information and performance metrics related to privacy and data protection compliance.
Keep abreast of evolving regulatory updates in the area of privacy and data protection and share as needed.
We operate a hybrid working policy that requires a minimum of 5 days per month in the Oxford office for this role.
Please note: This is a 6 months fixed term contract - part time (18 hours per week).
About You
Skills & Attributes:
Strong and confident communicator with excellent spoken and written English
Confidence working with Microsoft O365 suite
Experience working with Power BI and OneTrust
Strong attention to detail
Excellent time management and organisational skills
Ability to learn fast
Ability to analyse large volumes of documents within a short time frame
Ability to multi-task and keep track of multiple pieces of work concurrently
Interest in Data Protection and Privacy Regulation and practice
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
This role comes with a discretionary annual payment.
Please see our Rewards and Recognition page for more information.
Queries
Please contact tobi.ogunnaike@oup.com with any queries relating to this role.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
