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Assistant Supplier Manager

We have been a leading figure in publishing for more than 500 years. We have always been a forward-looking organization, maximizing the technology for the day, but the digital revolution is bringing enormous change, fast. That same spirit of adventure and entrepreneurialism is critical to our future success. In a fast-changing publishing landscape, OUP welcomes the inquisitive, the inventive, and the ambitious; people who challenge the conventional, and pioneer the possible.

About the Role

We are looking for an Assistant Supplier Operations Specialist to manage the performance of front-list journals suppliers, including freelancers, during peer review and production, to ensure the ongoing timely delivery of high-quality journals content, and to support continuous improvement.

Duties of the role include:

  • Assess the quality of copyediting and typesetting work carried out by third-party suppliers, deliver feedback, and monitor performance to ensure sustainable improvements are delivered.
  • Identify opportunities to enhance journal quality in collaboration with third-party suppliers.
  • Assist in the onboarding of new titles through assessment of copyediting and typesetting samples, sharing feedback, and spot checking of live work.
  • Create and maintain accurate journal documentation for suppliers, including style guides and pre-edit briefs.
  • Ensure suppliers are accurately briefed and use processes and tools appropriate for product requirements.
  • Resolve general and specific problems with supplier performance identified by stakeholders, with a strong focus on overall quality of production.
  • Provide guidance to suppliers as queries arise and as new priorities emerge.
  • Collaborate with suppliers to implement new requirements, processes and tools.
  • Employ a range of quality-assurance, quality-control and tracking methods to assess supplier performance and drive continuous improvement.
  • Collaborate with other production teams and internal stakeholders to achieve department and business goals and to ensure an outstanding experience for customers and clients during the production process.

About You

You will have:


  • Strong attention to detail
  • Excellent communication skills
  • Good organizational skills
  • Ability to work independently, handle multiple projects simultaneously, and work to tight deadlines
  • Ability to work in a team
  • Ability to learn quickly and work flexibly with varied software
  • Good IT skills


  • Superior negotiation and influencing skills
  • Experience in a production environment
  • Experience in a publishing environment
  • Familiarity with copyediting and typesetting processes
  • Familiarity with style guides
  • Experience managing contractors or 3rd-party suppliers
  • Experience in creating or managing technical documentation

We’re all currently working from home at the moment due to COVID.  We are currently thinking through how we use our offices in the future and are open to discussing flexibility within this such as a blend of office and home working.


We care about work/life balance here at OUP. With this in mind, we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have an on-site gym with subsidised membership fees and a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 11%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

Please see our Rewards and Recognition page for more information.


Please contact with any queries relating to this role.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

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OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK
  • Division:
    Technology and Operations
  • Department:
    Publishing and Content Operations
  • Closing Date:
    24 June 2021
  • Salary:
    In the region of £23,000 p.a. dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Full Time / Part Time:
    Full Time
  • Ref:

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