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JOB VACANCY

Educational Digital Support Consultant

About the Role

This role will be based in Kettering and will be permanent, Full-Time and term-time only (195 days per year).

We are looking for a Telemarketer, to work collaboratively alongside the Educational Consultants, Partnership Managers and Digital Field consultants across primary and secondary to deliver the ED-UK Schools sales strategy.

 

About You

In addition to the above, the Telemarketer will

  1. Deliver a range of services to the ED-UK Primary and Secondary Sales and Marketing divisions. The team provides support by virtual prospecting and email-prospecting to UK Primary and Secondary schools and speaking to key decision makers across educational establishments.
  2. The team comprises three core areas including Primary, Secondary and Digital.  Whilst the job holder will be allocated to work within one team, training ensures that you are proficient in all areas and able to move between teams depending on the needs of the business

PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS

  • Make outbound consultative sales calls to secure interactions and sales for field based colleagues both face to face and virtual.  
  • Place evaluation and inspection materials across the portfolio (Print and Digital) in UK schools.
  • Raise quotes, close on sales and follow up on quality leads.
  • Pass quality leads through account management to wider sales colleagues.
  • Proactively increase Product and Industry knowledge, learn the key selling points on all relevant products for the ED-UK schools portfolio of resources to enable consultative conversations to take place.
  • Perform a variety of administration tasks to a high standard.
  • Keep the CRM database updated with any new information gathered. 
  • Collaborate with colleagues to improve working practices to enhance your own and the wider team performance; develop new partnerships to increase sales reach and usage and ensure high call quality standards are met
  • Become confident in the technical capabilities of the system to a level to be able to support others
  • Attend regular 1-1, team meetings, and communication sessions; keep up to date by attending in house briefings and sales conferences off site when requested.

KNOWLEDGE AND EXPERIENCE

  • Previous sales experience – Essential
  • Strong communication skills with the ability to deal with people at all levels via telephone and email.- Essential
  • Good level IT skills, including Word & Excel -  Essential
  • Good time management and organisation skills – Essential
  • Works well independently and as a team- Essential 
  • High level of self-motivation- Essential
  • Outbound calling experience – Desirable

 

Benefits

We help make your money go further by contributing to your pension up to 11%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

Please see our Rewards and Recognition page for more information.

 

Queries

For any queries in relation to this vacancy, please contact adele.evans@oup.com or samantha.creed@oup.com

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.


 
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Location
Kettering - North Kettering Business Park
North Kettering Business Park, Hipwell Road, Kettering, Northamptonshire, UK, NN14 1UA
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  • Division:
    Oxford Education
  • Department:
    Oxed Tele Sales
  • Closing Date:
    23 February 2020
  • Salary:
    15498
  • Location:
    Kettering - North Kettering Business Park
  • Full Time / Part Time:
    Full Time
  • Ref:
    1556
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