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Integration Tech Service Owner

Enterprise Technology Services (ETS) is responsible for the delivery of all IT Services needed to run the Press, including Infrastructure, End User Services & Enterprise Applications.  The Back Office team are responsible for the design, delivery and operational performance of the portfolio of applications which serve our Finance, Group Functions, Operations & Publishing teams including responsibility for integration services.

About the Role

This is an exciting time of change at OUP and an opportunity to play a critical role of being the key interface between the business. Architecture, application, infrastructure and service operations team.  You’ll have the opportunity to shape and deliver the integration strategy and effective operation of our Integration Services. Key responsibilities include:

  • Ensuring that our integration services are designed, developed, and maintained in line with best practice and that the services are running optimally, changes delivered to time, cost and quality and are fully supported by a fit-for-purpose organisation
  • Managing the budget allocated to integration services
  • Responsible for the performance and availability of Integration Platforms and associated environments
  • Ensuring that all technical documentation is in place and maintained to agreed standards
  • Working closely with Architecture with a shared responsibility for creating the strategic roadmap for integration services. Ensuring both maintenance and functional requirements are considered, planning and sequences with the support of key business stakeholders
  • Owning the risks, issues and associated actions to drive performance and quality improvements across their services
  • Ensuring the delivery of change to integration services, driven by project, value stream or BAU enhancements
  • Lead a small team.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

Please note: Advertisement for the role may close early if we find our chosen candidate and therefore advise applying at your earliest convenience to avoid disappointment. 

About You

You’ll be someone who enjoys collaborating with different stakeholders, someone who is able to influence at all levels, gaining commitment to deliverables. You will also have the following:


  • A deep understanding of integration technologies (Our current technology stack is primarily Apache Camel hosted on Azure) and how they can be developed adhering to best practise to meet business requirements
  • A good understanding of how an IT organisation works to delivery short, medium & long term outcomes
  • Effective communicator in various settings including one to one and groups
  • A strong understanding of IT Service Management (e.g. ITIL) principles to drive continual improvement 
  • Strategy planning, enterprise portfolio development and management experience
  • Knowledge of business analysis and development methodologies.


  • Publishing experience
  • Experience using Apache Camel, Biztalk Legacy integrations and/or IBM Sterling for EDI
  • Relevant technical qualification
  • Team management experience.


We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. 

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of private medical insurance and a discretionary management bonus.

Please see our Rewards and Recognition page for more information.


Please contact with any queries relating to this role. 

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

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OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK, OX2 6DP
  • Division:
    Technology and Operations
  • Department:
    Enterprise SDC
  • Closing Date:
    6 April 2023
  • Salary:
    Dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Postcode:
    OX2 6DP
  • Full Time / Part Time:
    Full Time
  • Ref:

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