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JOB VACANCY

Operations Co-ordinator

Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we make is reinvested into education and research.

The ELT Assessment team are responsible for the production and delivery for a range of OUP online English language tests and practice materials for speakers of other languages. The Oxford Test of English (OTE)  is an online test for adult learners of English, the purpose of the test is to provide a valid, reliable and flexible method of certificating.

About the Role

This varied role sits within a friendly and supportive team and is an ideal opportunity for a proactive individual with administration experience looking to learn and develop.

Key responsibilities include:

  • Supporting colleagues and external stakeholders in the effective running of test development activities
  • Monitoring the progress of research activity
  • Liaising with OUP Reps and Customer Support teams to provide operational support to Test Centres worldwide
  • Coordinating the end-to-end process of freelance assessor recruitment and training
  • Support the administration associated with the assessors, including monitoring marking to ensure agreed standards are met but also availability schedules and payments
  • Ensuring OTE test centre applications meet requirements
  • Ensuring systems and databases are maintained and improved when required
  • Providing reports on the status of operational activities
  • Identify continuous improvement opportunities and assisting with introduction of new work processes.

About You

You will be a confident communicator with the ability to work independently when required. You will also have:

Essential:

  • Previous experience within a busy administration or operational based role
  • The ability to multi-task effectively
  • Strong attention to detail
  • Experience of using a range of software packages.

Desirable:

  •  Excel skills (training will be provided if required)
  • Experience of the ELT context and/or Education industry
  • Experience of working in a complex matrixed or international organization.

Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have an on-site gym with subsidised membership fees and a great variety of active employee networks and societies. 

We help make your money go further by contributing to your pension up to 11%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. 

Please see our Rewards and Recognition page for more information.

Queries

Please contact adela.pike@oup.com should you have any queries relating to this role.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.


 
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Location
OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK
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  • Division:
    English Language Teaching
  • Department:
    Content_UK
  • Closing Date:
    26 January 2020
  • Salary:
    Dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Full Time / Part Time:
    Full Time
  • Ref:
    1509
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