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Submission Systems Manager

We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have global impact.

About the Role

This is an exciting opportunity to join our fast-growing Journals organization in a key, external-facing position. The role focuses on providing technical support and guidance to journal editors and editorial teams using online peer review sites, principally Editorial Manager and ScholarOne, as well as improving the configuration and functionality of individual sites. In this role you will also project-manage the setup or transition of submission sites as journals join OUP, as well as testing and assessing new functionality, and working with internal teams (for instance production and editorial) to develop and implement best practices in peer review. This role supports OUP’s goals of growth and exceptional service delivery in journals.

We operate a hybrid working policy - this role does not require any mandatory days in the Oxford office. 

About You

The successful candidate will demonstrate the following skills and experience:

  • Experience in a publishing environment, preferably relating to peer review management (config-level experience in Editorial Manager or ScholarOne would be ideal)
  • Experience of providing technical support, preferably on online submission sites
  • Excellent communication, organizational and influencing skills
  • Teaching or training experience
  • Ability to work independently, handling multiple projects simultaneously, to tight deadlines
  • Ability to work in a team
  • Ability to learn quickly and work flexibly with varied software
  • Experience of working with online databases and/or workflow management tools
  • Confidence in understanding and communicating technical processes


We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. 

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. 

Please see our Rewards and Recognition page for more information.


Please contact with any queries relating to this role. 

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

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OUP UK - Oxford
Great Clarendon Street, Oxford, Oxfordshire, UK, OX2 6DP
  • Division:
    Technology and Operations
  • Department:
    Publishing and Content Operations
  • Closing Date:
    17 August 2022
  • Salary:
    Dependent on skills and experience
  • Location:
    OUP UK - Oxford
  • Postcode:
    OX2 6DP
  • Full Time / Part Time:
    Full Time
  • Ref:

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